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Welcome to Heath Lane Surgery

     Online ServicesOnline Services

When Booking Appointments with a Doctor, please help us by entering a reason for your appointment.

This will help us make sure you are seen by the right person for your appointment.

Note: SystmOnline is only available from within the UK. You cannot access SystmOnline from abroad.


HEATH LANE SURGERY CHRISTMAS OPENING TIMES

MONDAY 24TH DECEMBER (CHRISTMAS EVE) – 8AM- 4PM

TUESDAY 25TH DECEMBER (CHRISTMAS DAY) – CLOSED

WEDNESDAY 26TH DECEMBER (BOXING DAY) – CLOSED

THURSDAY 27TH DECEMBER – 8AM- 6.30PM

FRIDAY 28TH DECEMBER – 8AM- 6.30PM

MONDAY 31ST DECEMBER (NEW YEARS EVE) – 8AM – 4PM

TUESDAY 1ST JANUARY (NEW YEARS DAY) – CLOSED

 

IF YOU REQUIRE MEDICAL ATTENTION BETWEEN 4PM- 6.30PM ON CHRISTMAS EVE OR NEW YEARS EVE THEN PLEASE CALL 0845 045 0411

IF YOU REQUIRE MEDICAL ATTENTION AT ANY OTHER TIME WHEN THE SURGERY IS CLOSED THEN PLEASE CALL 111.


PATIENT NOTICE

Building work begin on the Surgery's Extension on 5th November 2018 and is expected to complete in August 2019.

During the period work is being carried out on the surgery we will have a reduced number of car parking spaces.

The Surgery will remain open as normal throughout and disruption will be kept to a minimum.

Surgery Building Work 2018


Flu Season 2018-19

It's that time of year again, Flu Season is upon us.

Call Our Reception Team now to arrange your Flu Vaccination

Flu Vaccination Information on our News Page

Click HERE for more information


For the Patient Participation Group (PPG) page

Please click HERE


Contact Details

Have you changed your contact details recently?

Keeping us up to date with your contact details helps us to help you.

Click HERE or download our Change of Details form and return it to our reception team to update us on any changes

to your address, telephone number or even your email address.

Change of Details FORM

If you have changed your name, you will need to bring supporting documentation to the Surgery to show to a member of our reception team before a change can be made to your records.


Welcome to our website.  We hope to use this site as a way of presenting all our patients with an up-to-date resource for all information relating to our practice, the staff and the services we provide.  We aim to keep it current with any news and developments.  We also hope you will use this website as a useful source for other health- related information.

Our easy to use format has the added benefit of several online functions, shown at the bottom of this page.

If you are new to the area, have a look at our opening times; the practice does not cover all of the Hinckley area therefore please use the link, Our catchment area to check. Please download a registration form and come and see us.


Enhanced Summary Care Record

Summary Care Record (SCR) is data shared with health and care professionals, consenting to Enhanced Summary Care Record (eSCR) can help staff involved in your care make better, safer and quicker decisions because additional information is shared. You can consent to sharing an Enhanced Summary Cared Record by speaking to Reception or a Clinician.

What is Additional Information?

Additional information is a summary of the information recorded by your GP practice about you and will include the following (when this is present in your GP health record):

  • Your long term health conditions such as asthma, diabetes, heart problems or rare medical conditions.
  • Your relevant medical history – clinical procedures that you have had, why you need a particular medicine, the care you are currently receiving and clinical advice to support your future care.
  • Your health care preferences – you may have your own care preferences which will make caring for you more in line with your needs, such as special dietary requirements.
  • Your personal preferences – you may have personal preferences, such as religious beliefs or legal decisions that you would like to be known.
  • Immunisations – details of previous vaccinations, such as tetanus and routine childhood jabs.
  • Specific sensitive information such as any fertility treatments, sexually transmitted infections, pregnancy terminations or gender reassignment will not be included, unless you specifically ask for any of these items to be included.

How will Additional Information help me?

Essential details about your healthcare can be very difficult to remember, particularly when you are unwell. Having additional information in your SCR means that when you need healthcare, you will be helped to recall this vital information.

There are already clear benefits for your care from having medication, allergy and adverse reaction information available through your SCR. If you choose to add additional information, this can further increase the quality of your care. Additional information can also empower you if you need some help to communicate your complex care needs.


Your Health in Safe Hands

The team are here to provide all patients with a professional and caring healthcare experience in friendly and professional  surroundings.  With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands. 

Please view our Mission Statement.

Please view our Patient's Charter.

Please have a look around our website, we would welcome your feedback.  We can use your thoughts to improve our online service and further develop the website to make it more useful for our patients.

Further information has been produced by our patient participation group in our patient information leaflet.


Please download Practice Leaflet

Practice Leaflet


(Site updated 11/12/2018)
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