Did You know you can book doctors appointments online up to six weeks in advance. (You will need to register for online facilities please ask at reception for details). You can also book appointments and order repeat prescriptions on your mobilephone. Patient access is now available to download as an App to your smartphone. This will enable you to book appointments and order repeat prescriptions providing you have an internet connection and have registered for online services.
Consultations are by appointment and can be made in person at reception, over the telephone or online via the above link.
If your appointment does not need a face to face consultation we now offer telephone consultations.
For routine consultations we will endeavour to offer patients an appointment within 2 working days of the request. However please help the practice to achieve this by booking your routine appointments in advance. Our routine appointments are available to book 6 weeks in advance. Please allow same day requests for medically urgent problems.
After a trial period, we now offer a duty doctor everyday, whereby a different doctor will be 'on call' everyday, enabling easier access for patients that need urgent assessment.
The practice aims to answer all calls quickly and efficently as possible, you can help us by not ringing with non-urgent requests until after 9.00am.
Please note an appointment is for one person only and would generally cover one problem at a time. Where another member of the family needs to be seen or discussed, another appointment should be made.
For the doctors to endeavour to keep surgeries running on time it may be necessary to book an additional appointment if more than one problem needs to be discussed, or you can request a double appointment.
Please note that all Doctors do not work every day of the week. Therefore if you ask for a same day appointment we may not be able to offer you your doctor of choice. However we appreciate patients wanting continuity and have therefore added our doctors normal working pattern to our website. Please see the tab at the top of the page.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.
Please remember that chaperones are available for the following circumstances: during all intimate or personal examinations of the patient (either male or female) or where the nature of the consultation poses a risk of misunderstanding. Please ask at reception if you would like a chaperone
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to offer the appointment to someone else.