Crisis House Service

Leicester, Leciestershire and Rutland Mental Health Crisis Service

In May 2017, Turning Point was commissioned by Leicestershire Partnership NHS Trust to provide an enhanced crisis house service. The service includes a crisis house which provides support with accommodation where people experiencing a mental health crisis can stay for a short period to recover, a 24-hour telephone helpline and one-to-one support. We are delighted to announce a number of changes to the service.

New community-based crisis support available from October

The Leicestershire and Rutland service will be piloting a number of community outreach sessions from 9th October. 1:1 Appointments will be available in 8 locations around Leicestershire. You do not need a referral to access this service. You can book an appointment by either calling the crisis helpline on 0808 800 3302, or sending an email requesting an appointment to Leicestershire.Helpline@turning-point.co.uk Some locations will also provide a space where you can spend time amongst other people with experience of mental health needs including our peer support workers who are on their own recovery journey.

Drop-in timetable

Location	Day	Time
The Exchange, 50 Rutland St, Leicester LE1 1RD	Monday	9am - 10:30am
Headspace, University of Leicester Student Support Centre, University Road, Leicester N.B. this service is only for students who currently have a place at University Of Leicester	Monday	11am - 3pm
Shama Women’s Centre, 39-45 Sparkenhoe St, Leicester, LE2 0TD	Tuesday	10:30am - 1:30pm
Headspace, University of Leicester Student Support Centre, University Road, Leicester N.B. this service is only for students who currently have a place at University of Leicester	Wednesday	11am - 3pm
Castle Donington Volunteer Centre, 25A Borough St, Castle Donington, Derby, DE74 2LA	Thursday (alternate weeks)	9am - 11am
Centre Project, 1 Granby St, Alfred Place, Leicester, LE1 1EB	Thursday	5:30pm - 8pm
Bassett Street Community Hub, Wigston, LE18 4PE	Friday	9:30am - 11:30am
George Ward Centre, Church Ln, Barwell, LE9 8DG	Friday
The Exchange, 50 Rutland St, Leicester, LE1 1RD	Sunday (alternate weeks)	4pm - 6pm
Fearon Hall, Rectory Road, Loughborough, LE11 1PL	Saturday (alternate weeks)	10am - 12pm

The Crisis Helpline

The crisis helpline is for any adult who resides or has a GP in Leicester, Leicestershire or Rutland. Calls are free and the helpline is open 24 hours a day, 7 days a week. Alternatively email us with your contact details and we will call you.

Telephone: 0808 800 3302

Email: Leicestershire.Helpline@turning-point.co.uk